NEW: Network diagnostics from EUR 304

Your network, too, could be on the verge of a “heart attack” without you even knowing it. Yet you can have its health checked from as little as EUR 304. And within 50 km of Liberec, we do not charge any travel costs. At the same time, we are expanding our services to cover additional network types. We measure and repair PROFINET, PROFIBUS, CAN, DeviceNet, EtherCAT, Ethernet, ASi and Wi-Fi.

We Are Expanding Our Network Diagnostics Offering

Choose the care program for your PROFINET or PROFIBUS network according to your needs and options. With a flexible range of new programs starting at EUR 304, you can start preventive care and avoid being caught off guard by unplanned downtime.

Technician on-site visits are now categorized by time required: BASIC, FOCUS, STANDARD or PREVENT

Industrial network diagnostic programs:

Diagnostic Program Time Required What You Need / What We Will Do When We Recommend It
BASIC: Quick preventive network health check Up to 2 hours of technician work

You want to know the condition of your network.

  • We will measure the basic communication parameters
  • Check error rates
  • Assess the condition of the cabling
  • Identify early warning signs

Ideal if:

  • You want a preventive inspection
  • The network is running without outages
  • You have a new machine or have made a minor modification to the machine

FOCUS: Addressing the first outages

Up to 4 hours of technician work

Problems are beginning to appear and you want to know why.

  • We analyze network instability
  • Measure the network at multiple points
  • Propose corrective measures
  • If possible, we will resolve the problem and eliminate the fault

Ideal if:

  • The network goes down occasionally
  • You have made major changes to the network
  • You can reproduce the problem

STANDARD: Systematic full-day diagnostics

Up to 7 hours of technician work

The network fails frequently and you need to find and remove the cause.

  • Comprehensive diagnostics of individual parts of the network
  • Verification of hypotheses
  • Localization of the actual root cause
  • We propose corrective measures
  • If possible, we will resolve the problem and eliminate the fault

Recommended if:

  • Outages are recurring
  • The network is completely down and cannot be brought back up
  • The topology is complex
  • Previous interventions did not help

PREVENT: Preventive inspection of all industrial networks

1+ day of technician work

You want to prevent unplanned downtime.

  • Inspection of selected critical networks or all networks
  • We measure multiple communication types (PROFINET, PROFIBUS, CAN, AS-i, Ethernet, Ethernet/IP)
  • We identify risks and weak points

We recommend a preventive network check once a year

We help you with urgent problems as well as faults that are difficult to trace

We provide:

  • Urgent on-site response for sudden problems, billed with an express surcharge depending on the current situation (night work, weekends, etc.). In the event of a sudden problem, please contact our 24/7 hotline directly at +420 488 588 749 or your sales representative.

  • Long-term 14-day monitoring, especially suitable for PROFINET, where faults may occur only occasionally and the network must be monitored over a longer time period. The technician connects remotely, stays in continuous contact with you, gradually searches for faults, and works with you to eliminate them.

We now also service and measure ASi and Wi-Fi networks

You know us primarily as specialists in PROFINET and PROFIBUS. However, we also work with other networks such as CAN, DeviceNet and EtherCAT. Starting in January, we are also offering diagnostics for AS-Interface (ASi) networks and Wi-Fi network measurements.

 

Learn it at FOXON Academy

Let us prepare a custom industrial network training tailored to your needs via email at sales@foxon.eu.
In our hands-on training courses, you will gain insight into how networks work, learn about common network faults, and become familiar with the capabilities of diagnostic tools.

Recommended products10