Ewon - manuals, security and IT documentation
From the first connection to approval by the company’s IT department
FOXON guides, secure connections and verified links to HMS documentation for Ewon Cosy+ and Flexy routers using Talk2M.
First connection
Initial router setup
FOXON procedure for creating an account, adding a router and configuring an internet connection.
Open the guideEwon video guide
Videos on initial connection, the necessary software and working with connected devices.
Play the video guideAccess via a web browser
Discover M2Web and access to supported web interfaces, HMIs and computers.
Open the M2Web guideSelecting the Talk2M service
Compare the service options based on the number of simultaneous connections and the required features.
View Talk2MOperation and diagnostics
The router won’t connect
Start by checking service availability and network conditions. HMS explains how to use the Talk2M Connection Checker tool.
HMS connection diagnosticsBackup and firmware
Save the configuration before making any changes. Select the relevant procedure and firmware based on the exact model and default version.
HMS Documentation and SupportFlexy and Cosy Update 131
Procedure for remotely updating these product ranges. This guide does not apply to Cosy+.
Open the FOXON manualTechnical support documentation
Please provide the exact model, firmware version, connection method, time of the error and the result of the diagnostics. Do not include passwords or activation keys in the fault description.
Contact FOXONCorporate IT documentation
Before installation, agree on the connection method, separation of the machine network and rules for service access. You can give this brief overview to the network administrator.
Download IT documentation (PDF, English)
eCatcher
VPN cloud
WAN / LAN
Devices behind the router
| Area | What to prepare and check |
|---|---|
| Internet connection | Both the router and the computer establish an outward connection to Talk2M. For standard access via Talk2M, it is not necessary to configure inbound port forwarding to the production network. |
| Firewall and proxy | For Talk2M, allow the necessary outbound communication in accordance with the current HMS list. The basis is TCP 443; HMS also recommends UDP 1194. The range of domains and any exceptions must be approved by the IT administrator. |
| DNS, time and certificates | Ensure that device names are translated correctly and that the device time is accurate. If the network performs TLS/SSL inspection, check its impact on Talk2M certificate verification. Limit any exception to the necessary communication. |
| Users and permissions | Use personal accounts, multi-factor authentication and access only the devices you need. Advanced organisation using Pools and Groups requires a suitable Talk2M tariff. |
| Approval and operation | Designate an account administrator, set out rules for external servicing, define the scope of permitted intervention, establish record-keeping procedures and outline the process for revoking access. Before handover, verify the connection and permission restrictions. |
Talk2M network requirements for HMS · User management and multi-factor authentication · Grouping devices into Pools
Safe connection and remote service guidelines
Address security throughout the entire setup: from Talk2M accounts via the router to the separation of production and corporate networks. Our article provides examples using Ewon routers and W&T firewalls, and also covers permissions and corporate procedures.
Secure remote access: Ewon, Talk2M and W&T firewalls
The specific proposal is based on operational requirements and a risk assessment. Installing the router alone does not ensure that the organisation’s obligations are met.