PROFINET Network Diagnostics, Repairs and Monitoring

PROFINET network diagnostics and repairs

Our specialists measure the actual condition of your PROFINET network, help identify the cause of instability or outages and recommend specific corrective measures. Whenever possible, we repair the fault during the service visit.

Preventive measurements and outage troubleshooting Diagnostic report Service visits across the Czech Republic, Slovakia and the EU 24/7 emergency support 6,500+ diagnostics completed

Select a service according to the severity of the problem

The exact measurement scope, price, service procedure and conditions are provided in the details of the individual services below.

Preventive inspection

PROFINET BASIC

2 hours of technician work

A quick inspection of a network without regular outages.

For a new machine, a minor modification or basic preventive maintenance.
Intermittent problems

PROFINET FOCUS

4 hours of technician work

Targeted diagnostics of intermittent outages and network instability.

For irregular faults or problems following a technology change.
Serious or recurring outage

PROFINET STANDARD

7 hours of technician work

Comprehensive diagnostics of serious or recurring problems.

For a non-functioning network, recurring outages or production downtime.
Plant-wide prevention

PROFINET PREVENT

One or more days

Preventive inspection of multiple networks or an entire plant.

For critical production lines and regular preventive maintenance.
Hidden and intermittent faults

DIAGNOSTICS + MONITORING

14 days of remote monitoring

One-off diagnostics followed by continuous network monitoring.

For faults that may not occur during the technician's visit. View service
Not sure which service to choose, or dealing with a critical outage?

We will recommend the appropriate diagnostic scope. During production downtime, the priority EXPRESS service can be added to the STANDARD service.

From Practice: At De & Co, They Can Find a PROFINET Fault in Just a Few Minutes

From Practice: At De & Co, They Can Find a PROFINET Fault in Just a Few Minutes

De & Co Hranice s.r.o. supplies production lines and robotic workstations for various industrial sectors. As the company gradually moved from smaller machines to large automated lines, the complexity of its communication networks increased as well. This created a need to diagnose PROFINET and at the same time connect securely and remotely to equipment already operating at customer sites. What technologies help their technicians do that?


Case Study: PROFINET at Magna Powertrain Under Control

Case Study: PROFINET at Magna Powertrain Under Control

Magna Powertrain lacked sufficient visibility and detail about PROFINET communication on production lines running 24/7. With ongoing digitalization and data collection from production, they no longer wanted to troubleshoot outages by “trial and error.” They wanted to quickly identify the root cause of issues or prevent them altogether, see the live topology, keep event logs, and monitor whether errors were accumulating anywhere.


How to use PROFINET network testers correctly?

Carrying out successful PROFINET network diagnostics can be a challenge – we know that from our own experience. FOXON has been involved with PROFINET diagnostics, repairs and commissioning since 2010. Our portfolio includes testers for active as well as passive PROFINET diagnostics. We have extensive experience working with these testers. Sign up for one of our PROFINET training courses to learn how to use them. We'll be happy to share our expertise with you. For more information on PROFINET network basics training, diagnostics and repair, click HERE.


Which switch for PROFINET networks?

Which switch for PROFINET networks?

Is it advisable to use cheap unmanageable switches for a few crowns or is it worth paying extra and buying manageable switches? Should I save money on buying switches for the production line or should I buy a quality PROFINET switch?